Service and Repair

Prism Medical Scotland’s services extend beyond our products; we also provide full service, repairs and maintenance for stairlifts and patient moving and lifting equipment.

Repairs

Our fleet of experienced field service engineers, equipped with fully-stocked vans, provide an effective rapid response to breakdowns of a vast array of equipment, including:Fleet of Prism Medical service vans

  • Profiling Beds
  • Mobile, Fixed and Ceiling Track Hoists
  • Assisted Baths
  • Weighing Scales

Our service reports are fully compliant with all regulations.

Patient lifting hoist and stairlift repairs

We also service and repair all makes of patient-lifting hoists and stairlifts. These repairs are almost always fixed on your premises.

Fault Finding

If the hoist will not operate:

  1. Ensure that the emergency stop button is in the out position.
  2. Make sure the charging lead is disconnected from the mains power supply
  3. Check the handset lead has not been pulled from the control box socket or that the wires are damaged

If the above checks seem unsuccessful, please don’t hesitate to call us on 01786 478390 for an engineer to repair it.

Services

Servicing/LOLER

We provide servicing, and LOLER inspections, of all types of patient lifting equipment, including all makes of:

Our engineers are extensively trained, and they adhere to ISO 9001 requirements for every service.

We believe we are the most competitive Scottish company in our field. Please contact us for a quote.

Servicing Support

We maintain a database of repaired and serviced equipment and ensure that all future services are carried out on time following current regulations/legislation.

Our service reports are fully compliant with current regulations and legislation.